DRM Cloud
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Support plans

At Cloud DRM, we commit to keeping your services running smoothly at all times. To make sure that the service meets your requirements, we offer three support plans - from basic support included in the product price, to maximum, 24/7 safety along with a personal Account Manager and real impact on the Cloud DRM development.

Basic

Support available during business hours*

Included in every plan
Try for free

Standard

Support 24/7 and quicker incident resolution

$440per month
Try for free

Premium

All Standard plan features and access to the Service Desk Hotline

$3,025per month
Try for free
Basic
Standard
Premium
Price
Price
Included in every plan
$440
$3,025
Service desk email
Service desk email
Service desk website
Service desk website
Service desk hotline
Service desk hotline
Response time
Response time
1 business day
12 hours
2 hours
Service hours
Service hours
business hours*
24/7
24/7
Dedicated Product Manager & Account Manager
Dedicated Product Manager & Account Manager
Impact on product development
Impact on product development
*9AM - 5PM CET (GMT+1)

Contact us at

Start protecting your content today. Leave us a message or schedule a free consultation so we can discuss your business needs together and decide if Cloud DRM is the right fit for your company.

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