Support plans
At Cloud DRM, we commit to keeping your content secure at all times. To make sure that the service meets your requirements, we offer three support plans - from basic support included in the product price, to 24/7 tech support and a 99,995% Service Level Agreement, along with a personal Account Manager and real impact on Cloud DRM development.
Basic
Support available during business hours*
Included in every plan
Premium
All Standard plan features, 99,995% SLA, and access to the Service Desk Hotline
$3,025per month
Activate todayBasic
Standard
Premium
Price
Price
Included in every plan
$440
$3,025
Service desk email
Service desk email
Service desk website
Service desk website
Service desk hotline
Service desk hotline
99,995% SLA-guaranteed uptime
99,995% SLA-guaranteed uptime
Response time
Response time
1 business day
12 hours
2 hours
Service hours
Service hours
business hours*
24/7
24/7
Dedicated Product Manager & Account Manager
Dedicated Product Manager & Account Manager
Impact on product development
Impact on product development
Reach us at
contact@drm.cloudStart protecting your content today. Leave us a message or schedule a free consultation so we can discuss your business needs, content type, and existing streaming architecture - and decide if Cloud DRM is the right fit for your service.